Last updated: November 2025
Store name: Shopping
Website: https://shopping.growthyourbusiness.com/
Contact: +971547206698 | info@growthyourbusiness.com

🛍️ 1. What products do you sell?

We specialize in high-quality shoes for men and women — from casual wear to work and formal collections.
All our products are 100% genuine and carefully inspected before shipping.

🕒 2. How long does it take to process and deliver an order?

• UAE Orders: Usually delivered within 2–4 business days.

• International Orders: Delivered within 7–15 business days, depending on destination and customs clearance.
  We’ll send you a tracking number once your order is shipped.

💳 3. What payment methods do you accept?

We accept the following payment options:

• Credit/Debit Cards (Visa, MasterCard)

• Cash on Delivery (COD) — available within the UAE

• Bank Transfer or Mobile Payment (on request)

All online payments are processed through secure and encrypted gateways.

🚚 4. Do you offer international shipping?

Yes, we ship to selected countries including Bangladesh, India, Nepal, and Sri Lanka.
Shipping costs and delivery times may vary depending on your location.

🔄 5. Can I return or exchange my order?

Yes. You can request a return or exchange within 30 days of receiving your item.
Items must be unused, in original packaging, and accompanied by proof of purchase.
Defective or damaged items are also eligible for replacement.

Check our Refund and Returns Policy for full details.

💰 6. Who pays for the return shipping?

We cover return shipping costs for defective or incorrect items.
If you change your mind or order the wrong size, you may need to cover the return shipping fee.

🔁 7. Can I exchange a product for a different size or color?

Absolutely. We offer free exchanges for size or color within 30 days of delivery (subject to stock availability).

❌ 8. Can I cancel my order after placing it?

You can cancel your order before it is shipped.
If your order has already been shipped, it will be treated as a return under our policy.
Refunds are processed within 7–10 business days once the item is received back.

📦 9. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via SMS, WhatsApp, or email.
You can track it on the courier’s website or contact our support team for assistance.

🔐 10. Is my personal and payment information safe?

Yes. We use SSL encryption and follow strict data protection standards.
Your card information is processed securely and is never stored on our website.

📞 11. How can I contact customer service?

Our friendly support team is available Sunday to Friday, 9:00 AM – 6:00 PM (UAE time).
You can reach us through:

• Phone / WhatsApp: +971547206698

• Email: info@growthyourbusiness.com

📍 12. Where are you located?

Shopping
Business Avenue Building
63 22B St – Port Saeed – Dubai, UAE